Privacy Policy

Effective Date: 01-02-2025
Last Updated: 06-02-2025

At Oudh Creations, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make purchases, or interact with us online or offline.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information
  • Name
  • Email Address
  • Phone Number (including WhatsApp)
  • Shipping & Billing Address
  • Payment Details (processed securely via third-party payment gateways)
  • Date of Birth (optional, for special offers)
1.2 Non-Personal Information
  • IP Address
  • Browser Type & Device Information
  • Cookies & Tracking Technologies
  • Website Usage & Interaction Data
1.3 Information from Third-Party Sources

If you interact with us on social media (Instagram, Facebook, WhatsApp, etc.), we may collect publicly available information from your profile.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders (shipping, payments, order confirmation, refunds)
  • To personalize your experience (recommendations, special offers)
  • To improve our website (analyzing visitor behavior, troubleshooting issues)
  • To send marketing & promotional messages (only if you have opted in)
  • To provide customer support (queries, complaints, feedback)
  • To comply with legal obligations (tax laws, fraud prevention)

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Trusted Service Providers: Payment processors, delivery partners, and marketing platforms.
  • Legal Authorities: If required by law for fraud prevention, investigations, or regulatory compliance.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. How We Protect Your Information

We take the security of your personal data seriously and implement:
✅ SSL Encryption for secure transactions.
✅ Limited Access – Only authorized personnel can access personal data.
✅ Regular Security Audits to prevent data breaches.

However, no online platform is 100% secure, and we encourage you to use strong passwords and be cautious when sharing personal information online.

5. Your Rights & Choices

5.1 Access & Update Your Data

You can request a copy of your data or update your information by contacting us at [Insert Email].

5.2 Opt-Out of Marketing Communications

You can unsubscribe from promotional emails or WhatsApp messages by clicking the “Unsubscribe” link or replying with “STOP.”

5.3 Request Data Deletion

You can ask us to delete your personal information, subject to legal requirements.

6. Cookies & Tracking Technologies

Our website uses cookies to:
🍪 Improve your browsing experience
🍪 Analyze website traffic
🍪 Personalize content & ads

You can control cookie settings in your browser or decline non-essential cookies.

7. Third-Party Links & Services

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before providing any personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with the updated date. We encourage you to review this page regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

📧 Email: contact@oudhcreations.in
📞 Phone: +91 7007656515